Welcome to the TM StarTech FAQs! Here you’ll find answers to common questions about our products, ordering process, shipping, and more.
We specialize in equestrian clothing, sportswear, and fitness wear, designed to provide comfort, functionality, and style for active individuals.
To place an order, simply browse our website, select your desired products, choose the appropriate size and color, and add them to your cart. Once you're ready, proceed to checkout and follow the prompts to complete your purchase.
We accept various payment methods, including major credit cards, PayPal, and other secure payment options available at checkout.
We offer standard, expedited, and express shipping options. Orders are typically processed within 1-3 business days, and delivery times vary based on your location and chosen shipping method. For more details, please refer to our Shipping Policy.
Yes! Once your order has shipped, you will receive a confirmation email with a tracking number, allowing you to monitor your shipment's progress.
We want you to be satisfied with your purchase. If you're not completely happy, you can initiate a return or exchange within [insert number] days of receiving your order. Please refer to our Return Policy for detailed instructions.
Yes, we offer international shipping to select countries. Additional shipping fees and customs duties may apply, which are the responsibility of the customer.
You can reach our customer service team via email at [insert email], by phone at [insert phone number], or through our website's contact form. We’re here to help!
Yes! We offer customization options for certain products. Please contact our customer service team for more details on available options and how to place a customized order.
We recommend following the care instructions provided on the garment's label to maintain its quality. Generally, we suggest machine washing in cold water and air drying to preserve colors and fabric integrity.
If you have any other questions, feel free to reach out to us! Thank you for choosing TM StarTech!
